1. Acceptance of Terms
By accessing or using the Qentrah platform, you agree to be bound by these Terms of Service. If you are using the platform on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
If you do not agree to these terms, you must not access or use the platform.
2. Platform Description
Qentrah provides a workspace platform for teams to manage projects, assets, clients, data, and integrations through a unified operational environment.
The platform is designed to improve operational efficiency, unify data, and streamline workflows. It is not a substitute for professional judgment, legal advice, or independent verification of information before making business or contractual decisions.
3. Account Registration & Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must provide accurate, current, and complete information during registration. Fraudulent, misleading, or incomplete information may result in immediate suspension or termination of your account.
You must notify us immediately of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to protect your account.
4. User Responsibilities
You agree to:
- Use the platform in compliance with all applicable laws and regulations - Maintain accurate and up-to-date data within your workspace - Not use the platform for any unlawful, fraudulent, or harmful purpose - Not attempt to gain unauthorized access to any part of the platform - Not introduce malware, viruses, or other harmful code - Not scrape, mine, or extract data from the platform without authorization - Not interfere with or disrupt the integrity or performance of the platform
You are solely responsible for all content, data, and materials you submit or make available through the platform.
5. Data Accuracy
Organizations and users are solely responsible for the accuracy, completeness, and legality of all data entered into the platform.
The company does not verify, endorse, or assume responsibility for user-submitted data. We are not liable for any decisions, actions, or losses resulting from inaccurate, incomplete, or outdated user-submitted information.
6. Fees, Payments & Refunds
Certain features of the platform may require payment of fees. All fees are non-refundable except as expressly stated in your subscription agreement.
We reserve the right to change our pricing with reasonable notice. Continued use of the platform after pricing changes constitutes acceptance of the new fees.
7. Integrations & Third-Party Services
The platform may allow you to connect with third-party services, tools, APIs, or partner platforms. Your use of any third-party service is governed by that third party's terms and policies.
We do not control, endorse, or assume responsibility for any third-party service. We are not liable for any loss, damage, or disruption caused by third-party services, even if they are integrated with the platform.
8. Intellectual Property Rights
The platform, including its software, design, interfaces, logos, trademarks, and all related intellectual property, is owned by the company or its licensors. All rights are reserved.
These terms do not grant you any ownership or license rights to the platform's intellectual property.
9. Your Content
You retain ownership of all content and data you submit to the platform. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, and process your content solely for the purpose of providing and improving the platform services.
10. Service Availability & Disclaimer of Warranties
The platform is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.
We do not guarantee that the platform will be uninterrupted, timely, secure, error-free, or free from viruses or other harmful components.
11. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall the company, its founders, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages.
Our total liability for any claim arising from these terms or your use of the platform shall not exceed the amount you have paid us in the twelve (12) months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless the company, its founders, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to your use of the platform or violation of these terms.
13. Termination
We reserve the right to suspend or terminate your account or access to the platform at any time, with or without cause, and with or without notice.
Upon termination, your right to use the platform will immediately cease. We may delete your data after a reasonable period following termination, subject to legal retention requirements.
14. Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these terms if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, internet failures, or power outages.
15. Governing Law & Dispute Resolution
These terms shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.
Any dispute arising from or relating to these terms shall first be attempted to be resolved through good-faith negotiations. If unresolved within 30 days, it shall be submitted to the competent courts of Cairo, Arab Republic of Egypt.
16. Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be notified by posting the updated terms on this page with an updated date.
Your continued use of the platform after the effective date of any changes constitutes acceptance of the modified terms.
17. Severability
If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These terms, together with our Privacy Policy and any applicable subscription agreement, constitute the entire agreement between you and the company regarding your use of the platform.
19. Contact
For questions about these terms, please contact us at:
hello@www.qentrah.com